Receptionist

Company Overview

Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America.  UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets.

As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset.  Together, FBM and UDHG’s 8,000+ team members are committed to operational excellence, innovation, and employee development.  Following the recent acquisition of FBM by Lowe’s, the organization continues to invest in strong, forward-thinking talent to support national growth, enhance customer experience, and drive long-term success across both businesses.

Position Overview

At Unified Door & Hardware Group (UDHG), the Receptionist will play a crucial role as the first point of contact for visitors, clients, and employees. This position is responsible for front desk operations, providing excellent customer service, and ensuring a welcoming environment. The Receptionist handles a variety of administrative tasks including answering phones, directing inquiries, scheduling appointments, mail receipt / distribution, and maintaining the reception area. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Front Desk Management

• Greet and welcome visitors in a friendly and professional manner – either by phone or in person
• Answer and direct incoming phone calls to the appropriate departments or branches
• Notify team members of visitor arrivals and ensure prompt attention
• Maintain the reception area’s cleanliness and tidiness
• Oversee sign-in sheets and ensure visitors follow check-in procedures

Administrative Support

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Communication and Coordination

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Safety and Security

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock the breakrooms with general supplies, snacks and beverages, as needed
• Provide general information and assistance to guests, maintaining updated directories

Safety and Security

• Manage conference room calendars and guest security badges

Qualifications

• Previous experience in a receptionist, administrative, or customer service preferred
• Familiarity with office management procedures and basic accounting principles is a plus
• Excellent verbal and written communication skills. Bilingual capabilities (Spanish) preferred
• Strong interpersonal skills with a customer-oriented attitude
• Ability to multitask and manage time effectively in a fast-paced environment
• Strong organizational skills with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners)
• Professional demeanor and positive attitude
• Ability to work independently and as part of a team
• High level of integrity, reliability, and confidentiality
• Ability to remain calm and efficient under pressure
• High school diploma or equivalent required; additional qualifications in office administration are a plus

Reports To

Data Entry Supervisor 

Compensation

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

• Base: $21.00 - $25.00 per hour
• Total Compensation (Base + Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $43,680 - $52,000.
• Equity: This role is not eligible for equity opportunities, awards or grants

Benefits

At UDHG, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work.  Our excellent package includes:

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Paid Time Off & Paid Holidays
• Generous 401(k) plan with company match

Equal Opportunity Employer

Unified Door and Hardware Group is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.